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Data protection

Health data is special category data under Turkish law. This page states the rule we work by; the notice and consent texts are in preparation.

Health data is special category data
Reports, imaging, diagnoses and treatment information are special category personal data under Turkish law and carry a higher standard of protection. That is why this site collects no medical documents.
How to send a medical file
Ordinary email is not a safe channel for this. Call us or send a short note first, and we will send you a secure upload link. That first message should contain no patient name, no diagnosis and no report.
Who receives the file, and why
A transferred file is opened only by the coordinator running the case and by the healthcare provider that will deliver the treatment, and only to plan and run that treatment. The insurer receives only what the guarantee of payment requires.
Data controller
Intermed Assistance Uluslararası Sağlık Danışmanlık ve Destek Hizmetleri A.Ş., Toros Mah. 805 Sk. K. Çetinkaya Apt. No: 9, İç Kapı No: 2, Konyaaltı / Antalya. Applications under Turkish data protection law are made in writing to this address or through the channels on the contact page.
Information noticeIn preparation
The information notice required by Turkish data protection law will be published here and shown before any file transfer.
Explicit consent flowIn preparation
The explicit consent text and flow for special category data will be published here.
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